Resolution

Managing Firewall Rules via Crusoe Cloud:

The customer can add or modify firewall rules directly in the Crusoe Cloud platform using the platform’s UI or CLI tools. They can refer to the Crusoe Cloud Firewall Rules Management Official Documentation for detailed steps.

Required Access and Permissions:

If the customer requesting is not listed as an admin within their organization on Crusoe Cloud, they will need an organization admin to grant them the necessary permissions or to add firewall rules.

Procedure:

Customer has below options to set the Firewall rules:

Via Crusoe Cloud UI:

1. Log in to Crusoe Cloud console and navigate to the “Network” tab.
2. Click “Add Rule” to configure new firewall rules.
3. Input the required information, including (below are example values):
   • Protocols: TCP
   • Source IP: 0.0.0.0/0 (or restrict as necessary)
   • Destination IPs: 204.52.25.13, 204.52.25.12
   • Destination Ports: Specify each port to open: 22, 80, 443, and 8188-8200.
4. Click “Create” to save and activate the rule.

Via CLI Management:

Use the command below to create a firewall rule in the CLI (adapt IP addresses and ports as needed)(below are example values):

crusoe networking vpc-firewall-rules update RULE_ID \
  --name allow-https-v2 \
  --destination-ports 443 \
  --destinations 172.27.1.12 \
  --protocols TCP,UDP \
  --vpc-network-id NETWORK_ID

This command opens the required ports for the specified IPs within the Crusoe VPC.

Confirming Changes:

The customer should verify rule updates by testing connectivity or using network diagnostic tools to ensure access through the specified ports.

https://support.crusoecloud.com/hc/en-us/articles/27458181893531-How-To-Check-Network-Connections-to-VMs

Further Assistance:

The customer is encouraged to contact Crusoe Support if additional guidance is needed during the setup or if they encounter any issues managing their firewall configurations.