Introduction
When you create a Crusoe Managed Kubernetes (CMK) cluster — via the Crusoe Cloud console or Terraform — the control plane is provisioned as a set of VMs on the underlying GPU compute pool in your selected region. If the region doesn't currently have enough free capacity of the requested instance type to place those Control Plane VMs, cluster creation fails with:
Could not create cluster. Contact support if the problem persists. Resource is out of stock: not enough capacity to create cluster.
Despite the wording, this is not a quota issue. It's worth being clear about the difference, because the two errors are easy to confuse and the resolutions are completely different:
- Quota issues occur when your account has hit its pre-defined limit of a resource. Quotas are an account-level constraint and can be reviewed in the Crusoe Cloud Console at https://console.crusoecloud.com/usage/quotas. Quota errors are resolved by requesting a quota increase.
- Capacity issues occur when the physical hardware in the region is fully utilized at that moment. Capacity is a regional, real-time constraint shared across all customers. Increasing your quota does not resolve a capacity error.
GPU capacity in a given region fluctuates with customer demand and can remain constrained for hours or even days during peak periods. The steps below cover the practical mitigations available to you.
Prerequisites
- Active Crusoe Cloud Account
- Access to Crusoe Cloud Console or Crusoe CLI
- Target Region and Instance Type Identified
Instructions
Step 1: Try a Different Region
Capacity is regional. If your workload is not pinned to a specific region, attempt cluster creation in an alternative Crusoe region. This is often the fastest path to a running cluster.
Step 2: Wait and Retry
If you must stay on the original region, capacity can change as other customers' workloads complete. Retry the cluster creation after a period of time. Be aware that during peak demand this can take hours to days, not minutes — plan accordingly.
Step 3: Contact Support
If none of the above is workable, contact Crusoe Support. A Support Engineer can review real-time capacity for your target region, advise on expected availability, and in some cases reserve capacity for planned workloads.
Example
A user attempts to create a CMK cluster Control Plane VMs in us-east1-a during a period of peak demand. Cluster creation fails with the Resource is out of stock error. The user verifies via the Quotas page that they are well within their account quota, then successfully creates the cluster in us-southcentral1-a, which has the same instance type available. Once the original region frees up, they can create another cluster in us-east1-a and migrate.