Introduction
This article provides a step-by-step guide on how to update your organization's payment and billing information within the Crusoe Cloud platform.
Prerequisite
- An active Crusoe Cloud account
- Access to the Crusoe Cloud UI
- Administrator or appropriate permissions for the organization you wish to modify.
Instructions
1. Log in to the Crusoe Cloud Console
2. Navigate to the Billing section
- From the main dashboard, select the Billing section from the left-hand navigation menu. This will take you to the billing overview page.
3. Manage your payments
- On the Billing page, look for the "Manage payments (Stripe)" button, typically located in the top-right corner.
- Clicking this button will securely redirect you to the Stripe portal, Crusoe Cloud's payment provider.
4. Update your information in Stripe
- Within the Stripe portal, you will be able to:
- Update your payment method (e.g., credit card number, expiration date).
- Change your billing address.
- Review and manage your billing information for the organization.
5. Save your changes
- After making any necessary updates, be sure to save your changes within the Stripe portal. The changes will then be reflected in your Crusoe Cloud account.
Additional Resources:
For more information on managing users and permissions, see our article: How-To Add Users to your Organization
If you have trouble accessing your account, please contact our support team: https://support.crusoecloud.com/hc/en-us